Welcome to Philips Light Shop! These Terms and Conditions govern your use of our website, cheapledlightshop.com, and your purchases of our premium lighting products. By accessing our site or making a purchase, you agree to these terms. Please read them carefully to understand your rights and responsibilities, as well as ours.

At Philips Light Shop, we are committed to providing high-quality lighting solutions, including A-Line, A15, A19, A21, AR111 bulbs, and plug-in or base-type products, with a focus on reliability and customer satisfaction. Our policies are designed to be transparent and user-friendly, reflecting our dedication to your shopping experience.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order, including your name, email address, and shipping details.
  • Use the website only for lawful purposes and not engage in any activities that could harm the site, other users, or our business operations.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access.
  • Comply with all applicable laws and regulations in your jurisdiction when using our services.
  • Ensure that you are of legal age to enter into binding contracts (typically 18 years or older) in your country of residence.

Failure to adhere to these obligations may result in the suspension of your account or cancellation of orders.

2. Products and Services Description

Philips Light Shop specializes in a wide range of lighting products, as listed in our website menu, including but not limited to:

  • Bulb types: A-Line, A15, A19, A21, AR111, and other specialty bulbs.
  • Plug-in and base options: 2 Pin Plug-In, 4 Pin Plug-In, 2-Pin Base, 4-Pin Base, 2/4-Pin Base.
  • Custom length items: 2′ Length, 3′ Length, 4′ Length, 8′ Length, and extended sizes like 2’+, 3’+, 4’+, 5’+, 8’+.

All products are described accurately on our website, including specifications, images, and pricing. We strive to provide high-quality, reliable lighting solutions, but please note that product availability may change without prior notice. If an item is out of stock, we will notify you promptly and offer alternatives or a refund.

Note: Due to hygiene, installation, or technical requirements, certain items are non-returnable, such as Plug-In Lighting Products (e.g., 2 Pin Plug-In, 4 Pin Plug-In), Specialty Base Types, Custom Length Items, and opened specialty bulbs like AR111. For A-Line, A15, A19, and A21 bulbs, returns are only accepted if defective upon arrival. Refer to our Returns & Exchanges Policy for details.

3. Order and Payment Terms

Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive an order confirmation email with details of your purchase.

Shipping

We ship to most regions except certain remote areas and some Asian countries. If you are unsure about delivery to your location, please contact us at [email protected] before ordering.

  • Standard Shipping: Costs $12.95 and is handled by DHL or FedEx. Delivery takes 10-15 business days after shipment, with tracking included.
  • Free Shipping: Available for orders over $50, using EMS. Delivery takes 15-25 business days after shipment, with tracking included.

We are not responsible for delays caused by carriers or customs. Please ensure your shipping address is correct; we cannot modify it once an order is shipped.

Payment Methods

We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted channels. By providing payment information, you represent that you are authorized to use the chosen method.

Prices are listed in US dollars and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to errors, market changes, or promotions. If a pricing error occurs, we will notify you and offer the option to confirm at the correct price or cancel the order.

Cancellations and Changes

Orders can be cancelled or modified within 24 hours of placement, provided they have not entered the processing stage. Contact us at [email protected] for assistance.

4. Returns, Exchanges, and Refunds

We stand behind our products and offer a straightforward returns process. Please refer to our detailed Returns & Exchanges Policy on the homepage for full instructions.

  • Eligibility: Returns and exchanges are accepted within 15 days of delivery. Products must be unused, in original condition, with all packaging, accessories, manuals, and proof of purchase.
  • Non-Returnable Items: As noted in Section 2, certain products cannot be returned due to technical or hygiene reasons.
  • Process: Submit a request via email within 15 days, include required information, and follow shipping instructions. We recommend using trackable shipping and insurance, as we are not liable for lost return packages.
  • Refunds: Issued to the original payment method within 3-5 business days after we receive and inspect the return. Original shipping fees are non-refundable. For exchanges, we cover standard shipping costs for replacements.
  • Defective or Damaged Items: Contact us immediately with photos for a replacement at no cost.

5. Intellectual Property

All content on this website, including text, images, logos, product designs, and software, is the property of Philips Light Shop or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

The “Philips” brand and related trademarks are used under license or with authorization. Unauthorized use may result in legal action.

6. Limitation of Liability

Philips Light Shop strives to provide accurate product information and a seamless shopping experience. However, to the fullest extent permitted by law, we are not liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the website or products, such as loss of profits or data.
  • Issues related to carrier delays, customs hold-ups, or incorrect shipping information provided by you.
  • Product performance beyond our control, including misuse or installation errors by the customer.
  • Events beyond our reasonable control, such as natural disasters or supply chain disruptions.

Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product in question. This limitation applies to all claims, whether based on contract, warranty, tort, or other legal theories.

Consumer Rights: Nothing in these terms affects your statutory rights as a consumer under applicable laws, which may provide additional protections.

7. General Provisions

Governing Law

These Terms and Conditions are governed by the laws of the United States, specifically the state of Texas. Any disputes shall be resolved in the courts located in SAN ANTONIO, US.

Changes to Terms

We may update these terms periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate revisions. Continued use of the site after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms and Conditions, our products, or services, please contact us:

  • Email: [email protected]
  • Business Hours: Monday-Friday, 9:00 AM – 6:00 PM CST
  • Address: Philips Light Shop, 4940 Red Hawk Road, SAN ANTONIO, US 87832

We aim to respond to all inquiries within 1-2 business days.

8. Acceptance of Terms

By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please discontinue use of the site immediately.

Thank you for choosing Philips Light Shop. We value your trust and are dedicated to illuminating your space with quality and care.